Shipping & Delivery Policy

1. Overview

At Ashbabpotra, we are dedicated to delivering your furniture and home decor products in a timely and secure manner. This Shipping & Delivery Policy outlines the key terms related to shipping timelines, charges, and delivery expectations.

2. Shipping Coverage

We deliver across Bangladesh via our trusted logistics partners. For specific delivery areas or remote regions, please contact our customer service.

3. Shipping Timeframe

• Processing Time: Orders are typically processed within 2-4 business days.
• Delivery Time: Standard delivery takes 3-7 business days from the date of dispatch, depending on location.
• Custom Orders: For made-to-order or customized items, delivery may take 10–21 business days.

4. Shipping Charges

• Shipping fees may vary based on order size, weight, and destination.
• Shipping charges (if applicable) will be calculated and shown during checkout.
• Free shipping may be offered for select promotions or minimum order thresholds.

5. Delivery Process

• Our delivery team will contact you before attempting delivery.
• A signature may be required upon delivery to confirm receipt.
• If no one is available at the time of delivery, the team will attempt redelivery or coordinate an alternative schedule.

6. Delays & Exceptions

• Delivery delays may occur due to weather, traffic, public holidays, or unforeseen logistical issues.
• Ashbabpotra is not liable for delays beyond our control but will assist in resolving delivery issues promptly.

7. Damaged Deliveries

• If your product arrives visibly damaged, please do not accept the delivery.
• If you discover hidden damage after delivery, notify us within 48 hours with photos for a resolution (replacement or refund).

8. Change of Delivery Address

• If you need to change the delivery address after placing your order, please contact us as soon as possible.
• Address changes are only possible if the item has not yet been dispatched.

9. International Shipping

Currently, Ashbabpotra only delivers within Bangladesh. For international inquiries, please contact us directly.

10. Contact Us